HEALTHY & SAFE Hotel Statement

Hotel Varandas do Atlântico

The World Health Organization has declared the Coronavirus causative agent of COVID-19 as an international public health emergency. To avoid risks and infections, ensuring the existence of an internal protocol that defines the necessary prevention, control and surveillance procedures, Hotel Varandas do Atlântico declares to comply with the requirements defined by Turismo of Portugal, according to the guidelines of the Directorate-General for Health, which allow you to consider it a HEALTHY & SAFE Establishment.

Our commitment to our employees and esteemed customers, focused and guarantee that:

Training for all employees

All employees received specific information and / or training on:

• Internal protocol for the COVID-19 coronavirus outbreak.

• How to comply with basic infection prevention and control precautions for the COVID-19 coronavirus outbreak, including the procedures:

  • hand hygiene: wash your hands frequently with soap and water for at least 20 seconds or use hand sanitizer that has at least 70º of alcohol, covering all surfaces of the hands and rubbing them until they are dry.

  • respiratory hygiene: coughing or sneezing into the flared forearm or using a tissue, which should then be immediately thrown away; hand hygiene always after coughing or sneezing and after blowing; avoid touching the eyes, nose and mouth with your hands.

  • social conduct: change the frequency and form of contact between workers and between them and customers, avoiding (when possible) close contact, handshakes, kisses, shared jobs, face-to-face meetings and sharing of food, utensils, cups and towels

• How to comply with daily self-monitoring to assess fever (measure body temperature and record the measurement time and value), check for cough or difficulty breathing

• How to comply with the guidelines of the General Directorate of Health for cleaning surfaces and treating clothes in Hotels.

Information to all customers

The following information is available to all our customers:

• How to comply with basic infection prevention and control precautions for the coronavirus outbreak.

• What is the internal protocol for the COVID-19 coronavirus outbreak.

Hotel Varandas do Atlântico has

• Personal protective equipment in sufficient number for all employees

• Personal protective equipment available to customers, if necessary (fee may apply)

• Stock of single-use cleaning materials proportional to their dimensions, including single-use cleaning wipes moistened with disinfectant, bleach and alcohol at 70º.

• Dispensers of alcohol-based antiseptic solution or alcohol-based solution near the entry / exit points, and whenever applicable by floor, at the bar and common sanitary facilities.

• Waste container with non-manual opening and plastic bag.

• Place to isolate people who can be detected as suspected or confirmed cases of COVID-19, with natural ventilation, or mechanical ventilation system, and smooth and washable coverings, bathroom, stock of cleaning materials, surgical masks and gloves disposables, thermometer, autonomous waste container, waste bags, used clothes collection bags, kit with water and some non-perishable foods.

Hotel Varandas do Atlântico ensures

• Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate, ensuring the control and prevention of infections and resistance to antimicrobials.

• Frequent daily cleaning of surfaces and objects in common use (including counters, light and elevator switches, door handles, cabinet handles).

• Wet cleaning preferred over dry cleaning and using a vacuum cleaner.

• Air renovation of rooms and enclosed spaces is done regularly (daily).

• In the areas of bar and beverages, reinforcing the hygiene of utensils, equipment and surfaces and

  avoiding direct manipulation of food by customers and employees as much as possible.

Our cleaning and sanitation protocol guarantees

• The definition of specific care for changing bed linen and cleaning in the rooms, favoring two spaced intervals and with adequate protection according to the internal protocol.

• The removal of bed linen and towels made without shaking or shaking it, rolling it inwards, without touching the body and transporting it directly to the washing machine.

• Washing separately in the washing machine and at high temperatures for employees’ uniforms and bed linen / towels (around 60ºC).

The Management of Hotel Varandas do Atlântico guarantees

• That there is always a collaborator at the service responsible for triggering the procedures in case of suspected infection (accompanying the person with symptoms to the isolation space, providing the necessary assistance and contacting the national health service).

• The decontamination of the isolation area whenever there are positive cases of infection and reinforcement of cleaning and disinfection whenever there are patients suspected of infection, especially on surfaces frequently handled and most used by the same, as indicated by DGS.

• The storage of waste produced by patients suspected of infection in a plastic bag that, after being closed (eg with a clamp), will be segregated and sent to a licensed operator for the management of hospital waste with biological risk.